4822 S 36th Dr, Phoenix, AZ 85041Mon–Sat 7am–7pm · Sun 7am–5pm24-hour emergencyEnglish or Español
Valleywide Leak Detection logo Valleywide Leak Detection Phoenix, Arizona (602) 830-9717

The whole process

What a leak detection job looks like, start to finish

No photographs of other people’s houses on this page, because we do not have a library of them yet. What we can give you is the honest sequence, from the first call to the yard being put back.

Said plainly

This page has no job photographs, and we are not going to invent any

A page called Before & After is supposed to show finished work. Ours does not, yet.

We would rather say so than fill the space with stock pictures of somebody else’s pool dressed up as one of our jobs. There are no before-and-after photographs here, no case studies and no invented examples of any kind.

As jobs are completed and homeowners are happy for us to publish them, real examples will be added here — with their permission, and described accurately. Until then, this page does the more useful thing: it tells you exactly what happens, in order, so that nothing about the visit is a surprise.

End to end

The sequence, every time

  1. You call, or text a photo

    A picture of the wet patch, the equipment pad, the meter or the bill says more in a second than a long description does. You reach the business, not a dispatch queue.

  2. We ask a short list of questions

    What you are seeing, when it started, what changed just before it started, and what you have already tried. On a pool, the bucket result and whether the loss is worse with the equipment on or off.

  3. We agree access and what can be tested

    Whether the water can be shut off for a pressure test, whether the pool equipment can be run, who lets us in, and what is under the ground we would be working over.

  4. The meter comes first

    With the property shut down, the meter tells us whether water is moving at all. That one reading decides most of what follows.

  5. We isolate and test, system by system

    Pressure testing proves which line is failing. A line that holds pressure is eliminated, and eliminating is most of the work.

  6. We listen, trace and image

    Acoustic listening for escaping water through soil, concrete and tile; line tracing to map what actually runs where; thermal imaging to read temperature through a finished surface; dye where the water can be watched.

  7. We show you the spot and explain it

    Before anything is opened. In English or in Spanish, in plain terms, with what we are confident about and what we are not stated separately.

  8. You decide what happens next

    Repair, reroute, or nothing today. If it turns out to be something outside leak work, we say so rather than sell you work we should not be doing.

  9. The opening is made in one place

    Because the location is known. That is the entire reason for everything above it on this list.

  10. The yard goes back

    Gravel raked back, spoil removed, decking swept. We leave it the way we found it, which on a leak job means better than the leak left it.

Before and after, honestly

What actually changes

Before

A level that keeps dropping, a bill with a step in it, a warm patch on a tiled floor, gravel that stays dark, an auto-fill you can hear running at night. Something is wrong and nobody can point at it.

Often there is a second problem underneath the first: two people have already looked and found nothing, so you no longer trust what anybody tells you about it.

After

The loss has an address. You have been shown it, you understand what is happening there, and the repair is proportionate to the fault rather than to how much had to be opened to find it.

And if the answer is that the pool was evaporating and the plumbing is sound, that is a real result too. It is the one that stops you spending anything at all.

What we will publish here, eventually

Real jobs: what the property was doing, what we tested, where the leak turned out to be and what the repair involved — published only with the homeowner’s permission. Nothing staged, nothing stock, nothing borrowed.

What you can see today

Instead of photographs

Until there are job examples here, the most useful things to read are the pages that describe the actual methods and the situations they get used in. They are written the same way this one is: what the work is, what it can establish, and what it cannot.

Straight answers

Fair questions about this page

Why are there no before and after photos on this page?

Because we do not have a library of job photographs we are entitled to publish, and we are not prepared to use stock images or somebody else's work to fill the gap. Real examples will go here as jobs are completed and homeowners agree to it.

Can I see a written example of your findings?

Ask when you call. What a locate document contains is described on our documenting a claim page: what was tested, how, where the leak is, what the evidence looked like and what the repair involves.

Will you take photos on my job?

Yes, as part of documenting what we found, and you get them. Nothing is published anywhere without your permission.

How much of my yard gets opened up?

As little as the repair needs, which is the point of locating first. When the position is known to within a small area, one opening in the right place does the job.

What if you cannot find it?

Then we tell you that, and we tell you what we tested and ruled out, because that is worth something to whoever looks next. We are not going to open ground on a guess to look like we found something.

Tell us what the water is doing

Describe what the water is doing in a line or two. We will tell you which part of the sequence above your job would start at.

Rather talk it through than read about it?

Describe what the water is doing and we will tell you what the visit would involve, step by step, before anyone books anything.

5.0 on Google

What customers in the Phoenix valley have written. The words are theirs, on listings we cannot edit.

“Humberto has been amazing! Prompt, professional, and patient. He has gone above and beyond, taking the time to show me how to operate the water valves and educating me so I can continue to monitor for future leaks. He identified multiple leaks and made thoughtful recommendations.”
AngelicaGoogle
“Beto was very professional, thorough and patient in explaining everything he was doing and why. It was an excellent and well worth it experience, and this is saying something for an architect who had a hundred questions!”
Thomas TroutGoogle
“The owner and operator of this company is everything a contractor should be. On time, honest, competent, reachable, comprehensive. Hope to work with him again in the future.”
regino cubeGoogle